We Specialize in High Quality Veterinary Care for Exotics of Portland, Oregon
COVID-19, flu and RSV update as of December 2022: Our goals at AEVC remain to operate safely and maintain our ability to take care of patients, 7 days a week. To do this, we must protect the health of our small group of very hard-working staff. Some of the ways we are doing this are:
- Like other healthcare facilities where close-up interactions are possible, we are requiring anyone in our building to wear a commercially-made protective face mask if any people other than AEVC staff are present. N95 or KN95 types are preferred, but “surgical” blue masks are acceptable. We will provide you with a mask upon arrival if you do not have one. This mask requirement is also in effect for brief indoor interactions, for example if you are using our restroom.
- Dr. Harrenstien and her team are seeing patients indoors with their owners all day on Sundays and on Thursday mornings, starting in January. We are anticipating increasing the number and availability of in-person/in-clinic appointments in the future, but for now we are wanting to make sure our cleaning procedures can keep up with the needs of our appointment schedule, before we ramp up.
- If you are scheduled for an in-person/in-clinic appointment, be advised that a maximum of 2 clients (for example, you and your child, or you and your partner) can fit in our exam room for the appointment. Any additional people will need to stay outside of the clinic.
- If the purpose of your appointment is for humane euthanasia of your pet, remember that mask-wearing is still a requirement during the euthanasia process.
- If you cannot or do not wish to wear a mask, then we will change your appointment to be “curbside” style, as we have done for the past 2 years.
- Regardless of whether your appointment is an in-person/in-clinic type or curbside type, your pet's appointment will begin with you calling us from the parking lot, and we will come to our front door to meet you and your pet. Your pet must be in a carrier, not held in your arms. We will then either bring just your pet (in its carrier), or both you and your pet (in its carrier), into our clinic directly to an exam room.
- If you are scheduled for an in-person/in-clinic appointment, we will ask you to stay in our exam room for the full time period of your appointment, which could last up to 2.5 hours. Since you will be required to wear a mask at all times while in our building, do not bring drinks or snacks indoors with you.
- If you are scheduled for a curbside type of appointment, you are required to remain available by phone during your pet's appointment so that we can communicate by phone with you. We will email treatment plan estimates and care information to you during the appointment as well, so be prepared to use your phone’s speaker function, talking with us while you read emails from us.
Rabbit hemorrhagic disease virus (RHDV) is now in Oregon. Learn here about how to have your rabbit vaccinated at AEVC, and biosecurity recommendations to further protect your rabbit.
Highly pathogenic avian influenza has been found in the US this year. Learn more about it here.
Avian and Exotic Veterinary Care provides full-service veterinary care for birds, reptiles, amphibians, rabbits, rodents, hedgehogs, sugar gliders, ferrets, exotic mammals, fish, and invertebrates in Portland, Oregon and the surrounding area. We are the only specialist-level avian and exotics hospital in Oregon, and our highly skilled team is committed to providing quality medical and surgical care based on your pet’s individual needs.
For your convenience, we are now open seven days a week, 8am to 6pm, except we are closed on major holidays. We offer a wide range of progressive care options, both onsite and off. From caring for your pet to offering you the resources and support you need as an owner, you can depend on us to deliver the veterinary solutions you deserve.